The NSW Ombudsman has shared its Reflect Reconciliation Action Plan (RAP), marking a significant step in its ongoing commitment to reconciliation with Aboriginal and Torres Strait Islander peoples.
Endorsed by Reconciliation Australia and implemented from March this year, the Reflect RAP provides a framework to strengthen cultural awareness, build respectful relationships, and guide practical actions within the organisation and across the broader community.
NSW Ombudsman Paul Miller said the Reflect RAP builds on the Office’s existing work and sets out initiatives for the next stage of its reconciliation journey.
“Our vision for reconciliation is to contribute to a future where Aboriginal and Torres Strait Islander culture interests are championed through strong connections, meaningful inclusions and unwavering trust,” Mr. Miller said.
“Through collaboration and culturally informed practices, we aim to achieve better outcomes that honour the heritage and perspectives of Aboriginal and Torres Strait Islander peoples across the state.”
The Reflect RAP builds on the Office’s responsibility for oversighting OCHRE (Opportunity, Choice, Healing, Responsibility, Empowerment)—the NSW Government’s plan for Aboriginal affairs— and its broader efforts to strengthen partnerships grounded in respect for Aboriginal culture, leadership, and decision-making. It also aligns with the Office's Strategic Plan 2025–30, which sets its direction for the years ahead and focuses efforts to make a greater impact. Together, these initiatives reflect our commitment to fairness, inclusion and accountability in serving the people of New South Wales.
As we reflect on the RAP progress thus far, we look forward to continuing this important work and ensuring that reconciliation remains at the heart of how we serve the people of NSW, now and into the future.
Read the NSW Ombudsman Reflect Reconciliation Action Plan here.

We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.
Artist: Jasmine Sarin, a proud Kamilaroi and Jerrinja woman.