This course provides NSW public servants with an understanding of better practice public sector administration in the context of their obligations under administrative law.
Public servants with a range of administrative functions including front line service delivery and decision-making, investigations, program development and delivery, procurement, review and audit, and management.
3.5 hour workshop including short breaks.
The course covers:
Delivery can be adapted and taught as relevant to different groups.
Can be delivered in-person or online, with content delivery and practical activities completed within the workshop.
We can tailor this course to your organisation’s learning needs and deliver either in-person or online. We offer discounts for community service staff and those agencies with obligations under CS-CRAMA.
Contact our Training and Engagement Unit to discuss your training needs and discount opportunities.

We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.
Artist: Jasmine Sarin, a proud Kamilaroi and Jerrinja woman.