We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.
Artist: Jasmine Sarin, a proud Kamilaroi and Jerrinja woman.
A NSW Ombudsman investigation has identified failures within Insurance and iCare NSW’s (icare’s) management of workers compensation premiums between 2017 and 2023.
A NSW Ombudsman report has found the administrative conduct of Lane Cove Council regarding its compliance with, and regulation of, fire safety requirements at a property in Lane Cove to be unreasonable and contrary to law.
A NSW Ombudsman report has identified shortcomings in the design and implementation of the audit program for COVID grants. The audits were administered by Service NSW (SNSW) and Revenue NSW (RNSW).
On 9 March we tabled a report that provides a high-level snapshot of the maturity and effectiveness of complaint handling systems across NSW public authorities.
In a report tabled today, the NSW Ombudsman has called on the Minister for Corrections to respond to concerns that insufficient steps have been taken in due time to reform the inmate discipline system in response to the Ombudsman’s 2024 investigation.
A newly released NSW Ombudsman investigation has denounced DCJ’s longstanding practice of closing ROSH reports on the stated basis that it has inadequate resourcing to undertake the necessary investigation and assessment of risk.
The NSW Ombudsman’s newly released Casebook January 2026: Investigations and complaint-handling case studies (Casebook) is providing a greater understanding of how independent oversight can address failures in public administration and deliver better outcomes for the people of NSW.
The reports concludes that the state’s Intensive Therapeutic Care (ITC) program for children in Out-of-Home Care (OOHC) with high and complex needs is not operating as intended and is not achieving its key objectives.
The NSW Ombudsman tabled the Public Interest Disclosures (PID) Act 2022: Agency self-assessment audit report 2025 in the Parliament of NSW today.
A report published on 1 December 2025 shines a stark light on youth suicide in Aboriginal and Torres Strait Islander communities in NSW and sets out urgent recommendations for systemic reform.
The Annual Report includes information about agency activities to meet the requirements of the Public Interest Disclosures Act 2022, and voluntary public interest disclosures received between 1 July 2024 and 30 June 2025.
This report concerns the reviewable deaths of children in NSW during 2022 and 2023, and our work and activities in relation to reviewable deaths since its last such report in November 2023.
We acknowledge the traditional custodians of the land on which we work and pay our respects to all Elders past and present, and to the children of today who are the Elders of the future.
Artist: Jasmine Sarin, a proud Kamilaroi and Jerrinja woman.